I chose Kenny G & Company based on Yelp reviews before I stepped foot in any store. It was the right choice. Meg was very knowledgeable, I never felt rushed even though the store was busy. She spent the time to teach me about diamonds, different cuts and quality. I then saw a canary yellow diamond in a setting and the hunt was over, so I thought, Meg offered to have a ring sent to her from another store that she felt was the perfect ring based on our conversation. She was right! Could not have had better service and the price was fair. I was able to look at the ring under a microscope which gave me a whole new appreciation for the workmanship and quality of fine jewelry. Thanks Meg!
I had been carrying around some jewelry that needed repair for awhile. Yesterday morning I heard the Moo Crew talking about Kenny G and Company and I decided it would be a perfect time to get the repairs taken care of. I arrived at the store just as they were opening and was greeted by Shaun. I told him why I was there and he took me to an office where I could dump out my jewelry and and figure out what needed to be done. Recently divorced, I decided to take my wedding set along with some pieces from my mother and grandmother and have a new ring made. Shaun was SOOO helpful. He explained Computer Aided Design as well as handmade designs. He showed me a few rings and I mentioned that I was pretty flexible and I'm sure whatever the designer came up with I would be happy with. Shaun took some notes about what was important to me and what I liked. He took the jewelry back to Jerry, who would be designing my ring and emerged a few minutes later with a drawing and freshly cleaned diamonds. I was thrilled with the design and Jerry came out to measure my finger. Not with a typical ring sizer but with a micrometer. He looked at my hand to see the "webbing" and he measured the width of my finger both on top and underneath. This will help him design the ring specifically for my finger/hand. I am really looking forward to the finished product in a few weeks!
I just purchased a beautiful engagement ring from Kenny G. I dealt with Shaun and I was really impressed with his professionalism and knowledge of every aspect of the diamond and the ring. I was so indecisive on what to choose and he was very patient with me. It took me several visits over the course of several months but I finally picked out the perfect ring. I went in there with the mindset of bigger is better, until he took me in his office and showed me under a microscope the difference in quality from 1 diamond to another. Changed my entire thinking of diamonds.The engagement ring I went with is spectacular and my new fiancee has been getting compliments everywhere we go. Recently we stopped into another jewelry store in the mall and an employee there asked to see my fiancee's ring. She was truly impressed by the quality of the diamond. She ended up calling other employees over to look at the diamond quality, she then explained to one of the employees that they don't sell this high quality of a diamond at their store. One of the employees said that he had never seen that high quality of a diamond in person before, and this was a jewelry store. That really made me look good. Bottom line is, I highly recommend Kenny G.
Michael is the best. He was so patient with us and even though we came in at least half a dozen times before we decided what we wanted he gave us his full attention every single time. Not to mention the quality of their jewelry is top notch! I am always getting compliments.
Amazing customer service!! My fiance purchased my engagement ring here back in Dec. My fiance had such awesome customer service from Fred that he has literally told everyone we know about his experience. :) Of course popping the question can be stressful enough as it is, but Fred made my fiance feel so welcome and made this process so smooth and stress free that he ended up popping the question that same day he purchased my ring! And he was so excited to tell me about his experience. So naturally, we came back to purchase our wedding bands!! Usually when you are investing your money, you can be nervous or stressed or even have some hesitation, but for us we had absolutely none of those feelings!! We were so excited to choose our bands because we knew we would be getting an excellent experience here!! Fred was unavailable on Saturday, so Matt helped us. Matt was so friendly, down to earth and professional. He made us feel so welcome and calm. Matt never pressured us to buy anything or press the money issue at all. We loved our experience! My cherry wood ring box had a broken hinge and we asked Matt if it was ok to get a new box and he said sure, no problem (we were pleasantly surprised by his answer because it seems to be we are always questioned every else we go). Matt also asked me if I had any jewelry cleaner at home, which I did not, So he gave me a bag of goodies to take home, no questions asked!! We are so pleased with our purchases and cannot wait to come back!! We look forward to picking up our wedding bands and see what the future holds!!! So glad my fiance came here and we can tell everyone how wonderful this place really is. We couldn't be more happy with the Kenny G & Co family!! Thank you, John and Nicole.
After checking around online and with friends and family, we decided to try Kenny G. & Co. Absolutely the best around! We went to another large area jeweler, and while their selection was OK, their "top of the line diamond" paled in comparison to Kenny G. and Co.'s Bella Luz. We were assisted by Michael Gordon, the general manager, and were very impressed with the professionalism and knowledge that Michael had. He helped us find the perfect diamond, showed it to us under a special magnifying light machine and explained, in detail, about the 4 C's as well as answered any questions we had. We were never ever pressured to buy, nor did he ever "bad mouth" other comparable jewelers in the area that we had gone to that we didn't like. As for the setting, I had my eye on a few styles, and Michael asked me to send pictures so he could find something to fit my request. We made an appointment for a week later and Michael had at least 20 stunning settings for me to choose from (see my final choice in the picture). Prices are very reasonable (we found a setting at a different jeweler and Michael was willing to negotiate close to that price) and the value is incomparable. I'm one lucky girl and Michael was so helpful in making our engagement dream come true!
Okay I need to write a review for this place. I used to work out in Elk Grove and drive by this place all the time. I've always noticed that they have kept a 5 star rating on Yelp and decided to give them a try. Wanted to get my GF a nice emerald necklace and I pretty much had something specific in mind. Upon entering the store and being greeted nicely, Max proceeded to try and figure out what I was going for. They did have a very nice selection, but at the time was out of my price range (fair though). He didn't hesitate to open up his book and try and piece something together that fit what I had in mind and within my price. He made me feel very comfortable when talking about price and what I wanted, while still being realistic and I was very satisfied with my experience. This led me to coming back for something more significant to me (and my gf), a ring! The next time I was able to work with Tom. Again he was also very patient and understanding to my needs and price range (more this time... :P). I ended up finding the perfect one, but had to get it sized down since the gf has tiny fingers. He said they would try without compromising the integrity of the ring and gems, and try they did! Though they couldn't get it down to exactly what she needs, Tom told me to still give it to her with a spacer and he will custom order her size and we'll just swap it out! Great service and communication. I feel like I've found a jeweler for all my needs. One day maybe I'll get something for myself! GO CHECK THEM OUT! You won't be disappointed. PS. They will also nicely polish and very nicely box and wrap up your jewelry if you'd like.
Well, she said "YES", so now I can post a review. Absolutely best experience I could have ever asked for while shopping for an engagement ring. Staff was amazing and beyond helpful. Loved working with Steven on finding the perfect ring and diamond for my future wife. Truly above and beyond. Thank you for all the help! It is truly appreciated.
First time visiting this store with my soon to be fiancé to look for our rings. First impressions upon entering: 10/10 clean, inviting atmosphere, greeted upon entering, assisted immediately by one of the ladies behind the computers while the sales guys were busy assisting other customers. Actual sales interaction: 10/10 had the pleasure of meeting Steven, he was exceptionally awesome! He did not force us into buying anything that not only was outside of our budget, but made our experience very personable & memorable. He gave us plenty of time to browse through different styles, price and really took his time with us (we were there for quite some time). He was very well knowledgeable about the quality of their diamonds, metals, the work by their jeweler/gemologist and more importantly, the history about the company itself. Overall experience: 12/10 we definitely will be back very soon to order my fiancés customized wedding band. Also we will be back to purchase other items we would like. If you're looking for a jewelry store, I definitely recommend Kenny G & Company Fine Jewelers! THANK YOU Kenny G & Company Fine Jewelers for helping us find the perfect engagement ring & wedding bands! Christine M.
Love, love, love Kenny G! We will not go anywhere else! Everyone is so helpful, you can't go wrong. They will never pressure you and they will always help you find exactly what you are looking for. We will always make the drive to the Citrus Heights location because it is where we first started but I have to believe they are all great. You won't be disappointed with their selection and their service!
I came here through recommendations of friends. This place did not disappoint! They were quick to greet me when I came in. I showed them my ring I needed resized and had it done in 48 hours. It looks amazing! They also took the time to show me some other items I was interested in and the owner even came out to give me an estimate on a possible ring I am looking at upgrading. They know there stuff for sure. When I came to pick up my ring they were again very friendly and prompt. They even offered to clean my other rings for free. Love this place and will be return customer for sure.